Privacy Policy for TravelSmiles.co.za
At TravelSmiles.co.za, we are committed to protecting the privacy and security of our customers’ personal information. This privacy policy explains how we collect, use, and protect the information we collect from our website visitors and customers.
Information we collect
We may collect the following information from our website visitors and customers:
- Name, email address, phone number, and other contact information
- Travel preferences, travel dates, and other travel-related information
- Billing and payment information
- Information about your use of our website, including IP address, browser type, and referring URL
How we use the information
We use the information we collect for the following purposes:
- To provide and personalize our travel services to our customers
- To communicate with our customers about their travel arrangements and updates
- To process payments and provide receipts
- To improve our website and services
- To comply with legal requirements
We do not sell, rent, or share your personal information with third parties for marketing purposes.
How we protect the information
We take reasonable and appropriate measures to protect the information we collect from unauthorized access, use, and disclosure. We use industry-standard encryption technologies to secure the transmission of sensitive information such as payment details.
Cookies
We use cookies and similar technologies to improve our website’s functionality and personalize our customers’ experience. Cookies are small files that a website stores on a visitor’s computer or mobile device. We use cookies to:
- Remember your preferences and settings
- Understand how you interact with our website
- Serve relevant advertisements
- Analyze website usage and improve our services
You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.
Third-party websites and services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these websites and services. We recommend that you review their privacy policies before providing any personal information.
Children’s privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
Changes to the privacy policy
We reserve the right to modify this privacy policy at any time. If we make material changes to the policy, we will notify our customers by email or through a prominent notice on our website.
Head office in Cape Town
If you have any questions or concerns about our privacy policy, please contact us at info@travelsmiles.co.za.
Office contact: +27 21 879 1176
Address: 3 Dock Rd, V&A Waterfront, Cape Town, 8002, South Africa.